General About

We make cute, charming and creative products that are as fun to give as to receive. Since 2002, we’ve been helping people serve and entertain in style.  We proudly design all our items in-house in North America.

As a leading manufacturer, wholesaler, and distributor in the gift, bar and tableware industry, you can count on us.

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Wild Eye

Serve in style.

Wild Eye is our original brand to help you serve in style. We make gifts that are fun to give and receive for the bar, home and kitchen. From elegant servicing pieces to fabulous wine accessories, we have everything you need to bring style to your table.

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Wink

Laugh. Out. Loud.

Wink  is cute, funny,  raunchy at times and downright hilarious collection for bar, table and kitchen. Our goal is to make items that will make you and your friends smile. We have everything you need to spruce up your party or get your friend a memorable gift that they will be talking about for years to come!

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KnG

Life happens. Look fabulous.

Kitsch’n is all things kitchen and baking. Maybe you just want a mug? Or maybe you’re a novice chef? Or maybe you’re even a pro? With many different retro style adorable animal designs, we will bring glam to your kitchen in no time!

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Privacy Policy

 

Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, and not a retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.
Note: The privacy practices set forth in this privacy policy are for this web site only. If you link to other web sites, please review the privacy policies posted at those sites.
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, billing addresses etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific requests such as placing orders and processing related payments. This information is only used to fulfill your specific request. By default, all users agree to enroll in our mailing list upon registering or providing their email address to us – you may opt out at any time by contacting us by email, mail or phone.
Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the information below:
By E-mail: [email protected]
By Phone: 800-824-0496
By Mail: 1500 Military Rd. #100, Kenmore NY 14217
We reserve the right to make changes to this policy. Any changes to this policy will be posted.

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Terms and Conditions

Order Policies:
  • Opening and reorder minimum is $250.00, excluding shipping.
  • Items must be ordered in the increments shown per style. We will automatically round up any quantities to the nearest correct increment.
  • Customers and sales representatives must provide full contact and payment information to ensure orders are processed in a timely manner. We cannot be held responsible for any delays or mistakes resulting from incomplete or inaccurate information provided to us.
  • Orders requesting “ship complete” will ship as complete as possible. We will try our best, but we can’t always guarantee it.
  • We require a 50% non-refundable deposit to hold stock, if required.
  • We will ask you for permission before shipping a backorder under $75.00. If you indicate a preference on your initial order, we will honor it.
  • If you have any ship or delivery date requirements, please let us know when placing the order so that we can work with you to achieve your goals.
  • A minimum shipping charge applies to all backorders.
  • Merchandisers are sold as is and no substitutions can be made.
Payment Terms: 
We offer the following terms:
  • Credit card (Visa, MasterCard, American Express, Discover)
  • Prepaid check
  • Net 30 Terms (only to those who qualify)
  • All customers must prepay their first two orders with us. Net terms are not available for your first order.
  • For net terms, customers must send their credit references and allow 7-10 business days to in order for us to assess your eligibility for terms and, if approved, your credit limit. Your account must remain active to retain net terms or your account terms will revert to “Prepaid” after one year since your last order.
  • Deposits may be required for large orders, or future-ship orders that require us to reserve stock for you.
  • New orders will not be shipped for accounts more than 14 days past due or those who have exceeded their credit limit as set forth by Wild Eye Designs.
  • All prices are in US dollars on the web and in our catalogs.  We now also accept payment in Canadian Funds.  Please contact us for details.
  • There is a $50.00 administrative charge for NSF checks.
Shipping: 
  • We ship from Buffalo, NY, USA to all areas within the United States and Canada. If you are an international customer, please contact us.
  • Hawaii, Alaska, Puerto Rico, US Virgin Islands and all other US territories will generally ship via USPS.
  • Canadian customers are shipped to on a monthly or bi-monthly basis depending on the season (you can ask us for a schedule) – FOB Mississauga, Ontario. All Canadian customers are charged in US dollars. We take care of all duty/brokerage/customs charges for Canadian orders.
  • Shipping and handling charges will be added to your invoice. Rates vary depending on location and selected shipping service.
  • Freight caps will be honored only for ground shipments within the USA and Canada (excluding Hawaii, Alaska, Yukon, Nunavut, Northwest Territories, and Newfoundland & Labrador)
  • We normally ship UPS Ground, however we can arrange virtually any shipping option you want. Let us know your needs and we will work with you.
  • Our warehouse processes orders on a first-come, first-filled basis. Order processing times vary according to order size, warehouse volume and customer requirements. Orders can sometimes be rushed for an additional fee. Please allow up to 5 business days for your order to be processed.
Customer Service and Returns: 
  • Please carefully inspect your order right away for any possible issues as claims must be submitted within 48 hours of delivery.
  • Most of our items are hand-crafted and therefore finishes, tones and actual sizes may vary slightly. We do not issue claims for minor quality issues related to this.
  • All sales are final, however we may issue credits on file for damages. Replacements are only available to be sent if you have no resalable units after deducting the damaged items.
  • Call tags may be issued, please hold on to the merchandise until you hear back from us regarding your claim. We love pictures!
  • Unauthorized returns are subject to a 25% restocking fee with the remainder as a credit on file.
Disclaimer:
  • By placing an order with Wild Eye Designs, Inc. you agree to our Terms and Conditions.
  • Wild Eye Designs, Wink! by Wild Eye Designs and Kitsch’n Glam are registered trademarks of Wild Eye Designs Inc.

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